Intel Core i9 13th and 14th generation crashing : Intel says it still doesn’t have the true fix

For several months, Intel’s top desktop gaming processors Intel Core i9 13th and 14th generation have been experiencing occasional game crashes. Despite recent media reports, Intel states that they have not yet identified a definitive solution for their Intel Core i9 13th and 14th generation “Raptor Lake” and “Raptor Lake S” chips. Intel’s spokesperson, Thomas Hannaford, mentioned that the company is still investigating the instability issues reported by users of unlocked Intel Core i9 13th and 14th generation (K/KF/KS) desktop processors.

Contrary to what some press reports suggested, a microcode patch that fixes an eTVB (Enhanced Thermal Velocity Boost) bug, identified by Intel during their investigation, does not fully address the instability problem. The internal documents leaked by Igor’s Lab revealed that part of the issue is how Intel’s chips incorrectly overclock their cores using the eTVB feature, even when they are running too hot to do so safely.

Intel core i9 13th and 14th generation

The root cause of Intel Core i9 13th and 14th generation involves an incorrect value in the microcode algorithm related to the eTVB feature. Intel’s analysis indicated that the problem stems from a change in the minimum operating voltage of the affected processors, leading to higher core voltages. Intel Core i9 13th and 14th generation this is exacerbated by previous BIOS settings that allow the processors to operate at high turbo frequencies and voltages even when temperatures are too high. Intel recommends all users update their BIOS to microcode version 0x125 or later by July 19, 2024, which includes a fix for the eTVB issue Intel Core i9 13th and 14th generation.

While this eTVB fix addresses part of the problem, Intel acknowledges that it is not the complete solution.

What is the root cause of the game crashes on Intel Core i9 13th and 14th generation?

There are various reasons why games on Intel Core i9-13900K and 14900K crash. There may be a few possible underlying reasons for Intel Core i9 13th and 14th generation game crash. Overheating: In the event that the CPU temperature rises over acceptable bounds, instability and crashes may result. Make sure the right liquid or air cooling options are available.

Crashes on Intel Core i9 13th and 14th generation processors in games can be due to several factors. Here are some possible root causes:

1.Thermal Issues

                                    Overheating: If the CPU temperature exceeds its safe limits, it can cause instability to the desktop and  crash. Ensure proper cooling solutions (air or liquid) are in place.

                                   Poor Thermal Paste Application: Improper application of thermal paste can hinder heat transfer between the CPU and cooler.

  1. Power Delivery and Voltage Stability

                                  Insufficient Power Supply: A high-end CPU requires a robust power supply unit (PSU). Inadequate power delivery can lead to instability.

                                 Voltage Fluctuations: Unstable voltage levels can cause crashes. Check BIOS settings for voltage adjustments.

  1. Memory Issues

                                 Incompatible RAM: Ensure your RAM is compatible with your motherboard and properly seated.

                                  Faulty RAM Modules: Run memory diagnostics to identify defective RAM sticks.

  1. Driver Issues

                                Corrupt Drivers: Update motherboard chipset, GPU, and peripheral drivers to deal with this issue.

                                 Graphics Card Drivers: Ensure you have the latest GPU drivers.

  1. Software Conflicts

                                Background Processes: Some background applications or conflicting software can cause crashes to your PC. 

                               Overlays and Monitoring Tools: Disable overlays (like Discord, MSI Afterburner) during gaming.

  1. BIOS and Firmware Updates

                                   Outdated BIOS: Update your motherboard BIOS to the latest version.

                                   Microcode Updates: Check for CPU microcode updates.

  1. Game-Specific Issues

                                  Game Patches and Updates: Ensure your games are up to date and use latest version of game.

                                  Known Game Bugs: Some games may have specific issues with certain CPUs.

  1. Hardware Failures

                                   Defective Components: A faulty CPU, motherboard, or GPU can cause crashes.

                                  Bent Pins: Inspect the CPU socket for bent pins.

  1. Overclocking

                                  Unstable Overclock: If you have overclocked your CPU, revert to default settings and test for stability.

  1. Windows Updates and Settings

                                 Windows Updates: Ensure that your PC Windows is up to date.

                                    Power Settings: Set your power plan to “High Performance.”

  1. Malware and Security Software

                                Malware: Scan for malware or viruses.

                                   Security Software: Some antivirus programs can interfere with games and cause crashes to your PC.

Monitor temperatures, check event logs, and perform stress tests to diagnose the issue. If problems persist, consider seeking professional help or contacting game developers for specific troubleshooting steps.

Why does my computer crash every time I play a game for more than 5 minutes?   Intel Core i9 13th and 14th generation

Two possible scenarios come to mind:

  1. Overheating Issue:

    When your GPU is idle, it doesn’t generate much heat because typical tasks like email, web browsing, and video playback don’t demand much from it. However, when you start playing a game, the GPU is under heavy load and generates more heat. This can lead to instability and crashes. Check your system for airflow issues, make sure the GPU fans are spinning, and clean any dust with compressed air.

  1. Electrical Issue:

    If your GPU is drawing more power than your power supply unit (PSU) can handle, this can cause system instability. Ensure that your PSU is rated for the load your GPU is putting on the system.

Lastly, double-check that you are using the latest drivers for your GPU. Driver updates can resolve many issues in Intel Core i9 13th and 14th generation.

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